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Frequently Asked Questions
What set will I receive if I start now, instead of starting at the beginning of the school year?
Each month there are two new topics; the experiment sets this month include experiments illustrating these topics. Everyone will receive the same sets each month. You can check the list of topics for the entire year. The topics are looped so that the start date of your subscription does not matter; you will eventually receive all 38 experiment sets.
Is it safe?
Yes, it is. We have made every effort to ensure that our experiments are as safe as possible:
- In the EU there is a special list of substances that are allowed in children’s chemistry sets (EN 71-4). We only use substances from this list.
- None of the experiments include explosions.
- We identified the safest way to carry out each experiment.
- All experiments have been tested in schools and/or in after-school clubs.
- Each experiment includes very detailed, visual step-by-step instructions.
How do I use the sets if I have several kids?
There are two options:
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Order one subscription and create several child accounts on your profile. You will still receive only one box, but your children will be able to use their own individual accounts to answer questions, upload videos, etc. Most of the weekly chemistry boxes contain enough reagents for two repeats of each experiment.
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Order several subscriptions, so that each child gets his/her own box. Right now you will have to create several accounts for that.
Can I buy an individual experiment set?
Currently there is no such option.
Can I order additional reagents to repeat the experiment more times?
Each experiment set includes enough reagents to repeat each experiment at least two times. Right now, it is not possible to order more reagents from us. But you can always buy reagents from online stores.
Does each set contain enough reagents to repeat an experiment several times?
All the experiment sets include enough reagents for at least two repeats of each included experiment.
Can I cancel or pause my subscription?
You can cancel your monthly subscription at any time with a few clicks from your profile. Please note that prepaid subscriptions can be canceled or paused only through support@melscience.com. You can still pause a prepaid subscription for up to 3 months from your profile. Feel free to reactivate your subscription at any time; we keep track of your order history, so you don't need to worry about receiving any redundant sets or Starter Kits.
Can I prepay for an entire year in advance?
We charge you each month when the experiment sets are ready to be sent. There is no prepayment option.
Can I buy MEL Chemistry as a gift?
You can, but you need to create a separate account for that. There can be only one shipment address associated with each MEL Science account.
To which countries do you ship MEL Chemistry?
Our subscription is limited to the following countries:
- Algeria
- Australia
- Austria
- Bangladesh
- Belgium
- Bulgaria
- Canada
- Croatia
- Cyprus
- Czechia
- Denmark
- Estonia
- Finland
- France
- Germany
- Greece
- Hong Kong, SAR
- Hungary
- Ireland
- Israel
- Italy
- Japan
- Korea
- Latvia
- Lithuania
- Luxembourg
- Malta
- Morocco
- Netherlands
- New Zealand
- Norway
- Poland
- Portugal
- Romania
- Singapore
- Slovakia
- Slovenia
- Spain
- Sweden
- Switzerland
- Taiwan
- Türkiye
- USA
- United Kingdom
- Vietnam
We are a school; can we subscribe to this service?
Right now MEL Science is limited to individuals. Please contact us and we will let you know when we are ready to start working with schools.
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